FAQ
LIVE CASINO
Bet 23,000 VND equals One (1) VIP points
Sport
Bet 2,300 VND equals One (1) VIP points
Slots/Fishing Code
Bet 2,300 VND equals One (1) VIP points
ESPORTS
Bet 2,300 VND equals One (1) VIP points
Keno/Lottery
Bet 2,300 VND equals One (1) VIP points
VIP LEVEL BENEFITS
 BRONZE
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 SILVER
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 GOLD
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 PLATINUM
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 DIAMOND
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BENEFITS: REFUND & REFUND
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| Higher Cash Returns at Live Casino | 0.50% | 0.55% | 0.60% | 0.70% | 0.80% |
| Higher Cash Returns at Slots/Fish Shooting | 0.50% | 0.60% | 0.65% | 0.70% | 0.80% |
| Higher Returns at M Sports/ SABA Sports/ Pinnacle Sports/ Parlaybay/ Pinnacle Esports/ TF Gaming/ SABA Esports/ M Sports E-Football / Cockfighting / Cockfighting | 0.22% | 0.25% | 0.25% | 0.28% | 0.33% |
| Higher Returns at P2P: V8/ KINGMAKER | 0.50% | 0.60% | 0.65% | 0.70% | 0.80% |
| Higher Returns at Keno | 0.80% | 0.85% | 0.85% | 0.90% | 1.00% |
| Weekly Refund | 8.00% | 10.00% | |||
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Perks & Rewards
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| Personal Issues Support |
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| Priority for Deposit / Withdrawal transactions |
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| Higher Withdrawal Limit |
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| Higher Bet Limit ** |
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| Welcome Bonus |
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| Bonus/Birthday Gift |
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| Holiday Gifts/Offers ** |
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| Bonus Points - Unlimited |
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** Terms and Policies Apply
ROYAL CLUB
Royal Club is specially designed for loyal members, providing great experiences and special preferential policies.
How?
Play at Online Casino, Sports, Slots and Lottery to accumulate VIP points. When the accumulated points reach the minimum required for each VIP level, you will be automatically upgraded.
FAQ
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Why expand VIP membership?
A: Because we believe that our VIP customers deserve bigger and better benefits. We also want to let our members (aspiring to become VIP members) know exactly what exactly what they need to do to become a VIP member.
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What are the ranks in the royal club?
A: There are 4 levels: Silver, Gold, Platinum and Diamond.
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How to become a member of the Royal Club?
A: Members only need to achieve the required number of points (depending on VIP level) before the evaluation period ends.
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How to accumulate VIP points?
A: For each bet ticket completed with any bets at Live Casino, members will receive 0.004348% VIP points. And in Sports, Slot/Fish Shooting, Keno Lottery, members will receive 0.043478% VIP points.
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Can I become a VIP member with Gold level without starting from Silver level?
You can, the system will automatically upgrade to Gold level when the account reaches the required VIP points.
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How to upgrade to Diamond member?
A: We'll send invitations exclusively to selected Members..
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How can I know if I have been upgraded to become a member of the Royal Club?
A: After the member's account is upgraded, the member will receive a pop-up notification that the account has been upgraded to a new level. The member will also see the new level of the account after logging in to the home page.
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What is the difference between evaluation time and retention time?
A: Evaluation period is the time a member can accumulate VIP points to upgrade their account. When the evaluation period ends, the member's points will return to 0. Maintenance period is the time Members can maintain their rank. The member's account will not be demoted during this period. When the maintenance period ends, in case your account has not accumulated the necessary points , the system will automatically downgrade the account.
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What will members have to do to maintain their rank?
A: The only way to maintain the rank is for members to bet regularly and upgrade their accounts. Members' accounts will not be downgraded during the maintenance period.
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Are there any membership fees I have to pay?
A: No membership fee is required to join. For more details, please contact VIP Customer Service.
GENERAL TERMS & CONDITIONS
- This VIP loyalty program is applicable to all members of .
- All offers are limited to one free open account per individual, family, household address, email address, phone number, bank account and IP address .
- Our offers are for recreational players only and may, at our sole discretion, limit customer eligibility to participate in any promotions.
- We reserve the right to change, modify or discontinue this program, or any aspect thereof, at any time and without prior notice. All Terms & Conditions and our Rules apply.
- Zero tolerance for bonus abuse or bonus fraud.
- We reserve the right to review records and transaction history from time to time and for any reason. If after review we discover a member account has benefited from promotional funds by engaging in betting patterns or strategies which, in our sole discretion, are considered abusive, we reserve the right to withdraw the bonus amount and any related winnings.
- General program terms & conditions apply.
BRONZE
Rank points
0
Evaluation time
30 Day
Retention time
0 Day
BENEFITS: REFUND & REFUND
Perks & Rewards
- Bonus Points - Unlimited
SILVER
Rank points
80
Evaluation time
30 Day
Retention time
30 Day
BENEFITS: REFUND & REFUND
Perks & Rewards
- Higher Withdrawal Limit
- Bonus Points - Unlimited
GOLD
Rank points
800
Evaluation time
30 Day
Retention time
90 Day
BENEFITS: REFUND & REFUND
Perks & Rewards
- Priority for Deposit / Withdrawal transactions
- Higher Withdrawal Limit
- Welcome Bonus
- Bonus/Birthday Gift
- Holiday Gifts/Offers **
- Bonus Points - Unlimited
PLATINUM
Rank points
3,000
Evaluation time
30 Day
Retention time
180 Day
BENEFITS: REFUND & REFUND
Perks & Rewards
- Personal Issues Support
- Priority for Deposit / Withdrawal transactions
- Higher Withdrawal Limit
- Higher Bet Limit **
- Welcome Bonus
- Bonus/Birthday Gift
- Holiday Gifts/Offers **
- Bonus Points - Unlimited
DIAMOND
Rank points
Send a private invitation
Evaluation time
30 Day
Retention time
360 Day
BENEFITS: REFUND & REFUND
Perks & Rewards
- Personal Issues Support
- Priority for Deposit / Withdrawal transactions
- Higher Withdrawal Limit
- Higher Bet Limit **
- Welcome Bonus
- Bonus/Birthday Gift
- Holiday Gifts/Offers **
- Bonus Points - Unlimited
